VietBank signs MoU with KPMG

The collaboration represents a significant milestone in VietBank’s commitment to optimising project management, enhancing operational efficiency, and accelerating its digital transformation.

VietBank experienced significant growth last year, increasing its charter capital to VND7.14 trillion ($280 million) and expanding its network with 14 new branches and transaction offices, bringing the total number of service points nationwide to 132. As the bank continues to scale its operations, there is a growing need for a structured transformation framework and professional project management.

To address this, one of the key initiatives under the strategic partnership between the two organisations is the establishment of a Transformation Management Office. The office will be jointly designed, developed, and operated to ensure that critical projects and initiatives are managed efficiently and align with the bank’s strategy.

VietBank is confident that its partnership with KPMG will provide a solid foundation for executing strategic projects in a structured and effective manner.

At the signing ceremony, Nguyen Huu Trung, deputy head of Strategy and Transformation Committee at VietBank, said, "This collaboration will enhance our internal operational processes and improve workforce productivity across all departments while significantly elevating service quality. VietBank aims to deliver modern financial products that meet diverse customer needs while providing the best possible service experience."

Ross Macallister, managing partner and head of Consulting at KPMG in Vietnam, said, "We are honoured to support VietBank in this strategic initiative. KPMG is committed to delivering cutting-edge solutions that will enable VietBank to achieve its strategic goals and strengthen its competitive position in the banking sector."

This collaboration could serve as a solid foundation for VietBank's future expansion, enabling it to develop a diverse range of products and services tailored to the evolving needs of both individual and corporate clients.

Vietbank, in partnership with Vidiva Technology JSC and Mastercard, unveiled its strategy to expand the EMV Open-Loop payment system for city buses in Ho Chi Minh City on June 5, signifying an intention to enhance the experience of the city's public transportation for passengers

KPMG in Vietnam presented its 2024 Vietnam Customer Experience Excellence (CEE) Report, based on insights from over 1,500 Vietnamese consumers, on December 19.

On the occasion of the New Year 2025, Britain's King Charles has approved the appointment of Warrick Cleine, chairman and CEO of KPMG in Vietnam and Cambodia, as an ordinary member of the Most Excellent Order of the British Empire (MBE) for Services to British trade and investment in Vietnam.