VNPost appoints new chairman with fresh development strategies

Minister of Science and Technology Nguyen Manh Hung made the announcement at a ceremony in Hanoi.

Nguyen Truong Giang was born in 1971, and has a Master's in Business Administration from the Hanoi National Economics University. Giang has held several senior positions, including general director of VinaPhone.

This is a particularly important milestone, starting a new development phase of VNPost in the digital age as it aims to become a key national postal and technology enterprise.

The new chairman said that the world is moving rapidly, with many unpredictable fluctuations. This is a pivotal moment that is both challenging and opens up opportunities for the company to reposition its role and contribution in the digital economy and society.

“VNPost needs to step out of the traditional business model to truly become a modern technology and public service enterprise, quickly grasping new trends such as AI, big data, cloud computing and digital platforms, to create essential, smart postal, logistics, public administration, and retail services that are accessible to everyone," Giang emphasised.

He set out six key tasks that the company will focus on.

Firstly, VNPost will transform from a traditional postal enterprise to a service technology enterprise, providing comprehensive solutions, integrating multiple services, and improving customer experience.

Second, it will thoroughly reform its pricing mechanism and operational efficiency, optimise service costs, rebuild the national logistics market, and contribute to the country's economic growth.

Third, it will affirm VNPost’s leading position in the logistics industry, aiming for a growth rate of 400 per cent by 2030, providing the most comprehensive and optimal solutions for customers.

Fourth is to develop and turn the postal department store chain and the postal e-commerce platform into the top three largest retail systems in Vietnam by 2030, using the advantage of extensive distribution channels.

Fifth, it will deploy a comprehensive digital transformation platform for traditional grocery stores nationwide, with the goal of capturing half of the service market share for this segment. The firm will help small businesses to access technology, increase income, and contribute to the economic development of the community.

Sixth is to build a modern, transparent, flexible, innovative management model, developing a team of young, technologically capable staff with a spirit of dedicated service and long-term commitment to the company.

In the next 12 months, the company aims to increase revenue by 25 per cent, and profit and employee income by 15 per cent.

FE Credit has officially extended its distribution network in rural areas by co-operating with Vietnam Post Office to launch its new sales channel through post office branches nationwide, giving unbanked people the opportunity to access financial services.

State-run Vietnam Post Corporation (VNPost) has launched a fresh logistics centre in Danang, employing the most cutting-edge package sorting system in Southeast Asia.

The presence of multiple postal service providers, including several from abroad, is creating increasingly stiff competition, with many firms alluring customers through constant promotions and price discounts.